2014-01-20 - 10821 - Service Request - Searching in a Crystal report Errors #CrystalReportsSupport

Service Request

10821 - Searching in a Crystal report Errors.

Problem Summary

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Getting an error while searching for a value in Crystal Report published in BI Production Enterprise

Admin Info

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Purpose	Need to fix an error while searching for a value in Crystal Report published in BI Production Enterprise
Requested by	Mark Harris
Issue Date	01-20-2014
Resolved by	Praveen Guntuka
Resolved Date	01-20-2014
Document Status	Complete

Detailed Problem Description

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Getting below error message while searching Vendor code in WMS reports in BI Production server.

Solution Analysis and Recommendations

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We need to update BI server to BI 4.0 SP5 Patch 5.

Resolution

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1. This is known issue and tracked under ADAPT01677667.
2. We found that we are on 14.0.855 version that is BI 4.0 SP4 Patch 5.
3. We need to upgrade BI server to BI 4.0 SP5 Patch 5.
4. Attached below SAP note for reference.
0001807305.pdf

Release Information

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None